Vemotion provides a wide range of services to provide clients with comprehensive support.
Support & Maintenance
Vemotion support services are provided globally via our UK HQ and through regional centres in Asia, Europe and America. Local support and 24/7 services are available if required.
If you would like support for any particular site or want to gain a better understanding about the performance characteristics of any given network, ask about a Vemotion survey. We can help clients to gain an understanding on what is possible for any application/location.
For a more in-depth analysis of a situation and solution, Vemotion offer a consultancy service. We can provide advice on any subject associated with wireless networks, communications, deployments, transmission, body worn cameras, vehicle transmission, and other security or surveillance aspects; to help devise innovative solutions to specific requirements.
In addition, through our global network of specialist partners, we can access some of the best technology available to provide optimum solutions.
As part of our service portfolio, we offer testing and commissioning of clients’ systems. Although Vemotion solutions are easy to deploy, use and install, for complete peace of mind, we offer systems audits to ensure the best performance can be achieved.
Vemotion supports the successful deployment of video surveillance and transmission solutions via a range of training courses. They encompass all aspects of wireless transmission technology and provide stakeholders and operatives with a comprehensive knowledge base.
To alleviate the headache and need for IT management in customers’ premises, Vemotion offers highly secure data centres to host customers’ streaming servers. This option also provides a quick method of getting a system up and running.
With Vemotion hosting, clients are assigned their own server and as a precaution, two sites are used to provide failover and backup.
If clients wish to host their own streaming server in their own network, we can advise and assist, to make the setup as smooth as possible.
If required, Vemotion can provide fully activated and tested SIM cards for cellular transmission. Units are supplied working and ready to go.
As Vemotion equipment does not need any particular SIM cards (only data required) or static IP address cards, the lowest cost options can be used. Clients can also use their own SIM cards in Vemotion equipment.