Vemotion provides a wide range of services providing clients with a one stop shop for all related activities.
Customer Support and Maintenance
Products are only a part of the proposition. We take pride in the level of support enjoyed by our clients.
Vemotion support services are provided globally via our UK HQ and through regional centres in Asia, Europe and America. Local support and 24/7 services are available if required.
If you are unsure about the suitability of a particular site or want to understand performance characteristics of any given network, then a survey may be appropriate. We can help you understand what is possible for your situation based on experience. Innovative solutions to specific solutions can be developed on a case by case basis.
Vemotion offer a consultancy service for a more in-depth analysis of a situation and solution. We provide advice on any subject associated with wireless networks, communications, deployments, transmission, body worn cameras, vehicle transmission, and other security or surveillance aspects.
In addition, through a global network of specialist partners, we have access to some of the best technology and solutions – for which we can draw upon for our clients.
As part of our service portfolio, we offer testing and commissioning of client systems. Vemotion solutions are easy for clients to deploy, use and install themselves. However, for complete piece of mind we can perform an audit to ensure you are getting the best performance from your equipment.
Training and Education
There are a lot of hidden subtleties in the field of video surveillance and transmission. This can mean the difference between a successful operation and deployment and a failed one.
Vemotion’s training takes the risk out of your strategy. It encompasses all aspects of the solutions and technology and provides stakeholders and operatives with everything they need to know.
Contact us to tailor a training package for your needs.
Vemotion’s highly secure and available data centres can host customer streaming servers. This removes the need for IT management in customer premises. This is also the fastest option to get you up and running.
Clients have their own server and as a precaution we have two sites providing failover and backup.
If clients wish to host their own streaming server in their own network, we will advise and assist, making the setup as smooth as possible.
Vemotion can provide fully activated and tested SIM cards for cellular transmission if required. Units are supplied working and ready to go – all you have to do is switch them on!
Vemotion equipment does not need any specific SIM cards (only data required) or static IP address cards. The key advantage of this is that the lowest cost options can be used. Clients are also able to use their own SIM cards in Vemotion equipment.
Bespoke Software Development
We are extremely proud about the core engine that underpins all our products. However, we also understand that one size does not necessarily fit all.
We work closely with our customers to understand their specific requirements and are happy to consider bespoke work if required. This may involve creating or implementing new features or tweaking existing ones. The end goal is that our clients get a perfect fit for their needs.
Innovation at Vemotion is continuous, keeping abreast, or indeed ahead, of the market. At the same time, we ensure that our user community remains at the forefront of everything we do. This approach builds and develops long lasting relationships yielding dividends on all sides.